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How can we help you? Please refer to the Help & Support section for the most common questions. If you don't find what you are looking for use the form below to send us a message.

Please feel free to send an email at any time, but make note of our customer service hours for when to expect a response. We always try to respond within 24-48 business hours.
Customer Service Hours:
Monday to Friday: 9:00am - 5:00pm* EST
Saturday: 2:00pm - 4:00pm EST
*Excluding statutory holidays

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Please note: Countdown to Pregnancy is designed for informational/educational purposes only, therefore we are unable to answer questions about specific medical conditions or offer any personal medical advice relating to your health or that of your pregnancy. If your question is urgent or you suspect a serious condition relating to you or your pregnancy, please contact your doctor or other qualified health provider immediately.